Home > Shipping and Returns

Shipping Policy

We want to get you your batteries as quickly as possible, which is why we make every effort to process your order quickly so you can get your system or gear up and running right away.

ExpertPower offers free USPS Shipping on every order regardless of purchase price. Valid in the contiguous United States (excludes HI & AK)

 

Shipping Services and Rates

Service Level Timeline Cost
UPS Ground 2-5 business days Free
UPS 2-Day Air 2 business days $20
UPS Next Day Air 1 business day $30
UPS Ground (AK & HI) 2-10 business days $15

 

 

 

 

SHIPPING HOLIDAYS

ExpertPower and UPS will not be shipping or delivering on the following dates in 2018. Please note shipping estimates will begin the following business day.

New Year's Day - January 1, 2018
Memorial Day - May 28, 2018
Independence Day - July 4, 2018
Labor Day - September 3, 2018
Thanksgiving Day - November 22, 2018
Christmas Eve - December 24, 2018
Christmas - December 25, 2018
New Year's Eve - December 31, 2018
New Year's Day - January 1, 2019

CONTIGUOUS UNITED STATES

ExpertPower uses Priority and Ground services on all shipments within the contiguous United States unless otherwise noted or an expedited option is selected by the customer. Please allow 1 business days for processing and an additional 1-4 business days for your order to arrive based on your location and products ordered. Look for a shipment tracking number in your email when your order has been processed. Find your order status HERE

 

 

 

 

 

 

Return Policy

 We want to be sure you’re as happy with your batteries as we are. If you’re not 100% satisfied with your purchase, you can return it for a refund within 90 days. For products purchased directly from an authorized dealer, their return policy applies — please contact them directly for more information.

Start Return HERE

Policy Details

You can return your item(s) purchased from expertpower.us up to 90 days after the purchase date for a refund. ExpertPower does not accept returns on items purchased outside of expertpower.us For exchanges, please return your item(s) for a full refund and replace an order for the correct item. Exchanges for items purchased outside of expertpower.us will not be accepted. All merchandise must be unused and returned in the original packaging. Use a shipper of your choice to return your items. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly

 If you’re returning an item after the initial 90 days but within 1 year after the original date of purchase, you are eligible to warranty the item for a repair or replacement. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly. No refunds will be given on merchandise returned 90 days after the original purchase date.